Last Updated: 16 October 2024
Tambrin is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to ensure it is protected. By using Tambrin’s services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to improve your experience with Tambrin. The types of data we collect include:
a. Personal Information
Account Information: When you register for an account, we collect your name, email address, and other details required to create and maintain your account.
Payment Information: For paid services, we may collect payment details. This information is processed through a secure third-party payment provider and is not stored by us.
Parent or Guardian Information: For users under 18, we may collect contact information from a parent or guardian as required by law.
b. Usage Data
We automatically collect information about your interactions with our platform, including:
Device Information: Information such as IP address, browser type, and device type.
Log Information: Data related to your activity on our platform, such as the pages you view, the time spent on each page, and other related statistics.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site performance, and deliver personalized content.
2. How We Use Your Information
Tambrin uses the information we collect for the following purposes:
To provide and improve our services: We use your data to operate and maintain our platform, as well as to personalize your experience.
To communicate with you: We may use your information to send you updates, respond to inquiries, and provide customer support.
To comply with legal requirements: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your Personal Information to outside parties, except as follows:
With your consent: We may share information with third parties if you consent to such sharing.
For legal reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities.
With service providers: We may share information with trusted third parties who assist us in operating our platform, conducting our business, or serving our users, as long as they agree to keep your information confidential.
4. Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the following rights concerning your Personal Information:
Access: You can request access to the Personal Information we hold about you.
Correction: You can request that we correct or update your Personal Information.
Deletion: You can request that we delete your Personal Information.
Data Portability: You can request a copy of your Personal Information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at support@tambrin.com.
7. Children's Privacy
Our services are intended for K-12 students, and we are committed to complying with all applicable laws regarding children’s privacy, such as the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect Personal Information from children under the age of 13 without the consent of a parent or guardian.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to this Privacy Policy
Tambrin reserves the right to update this Privacy Policy at any time. If we make any material changes, we will notify you by email or by posting a notice on our website. Your continued use of our services after any changes indicate your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Tambrin Support Team
Email: support@tambrin.com
Phone: [Phone Number]